Privacy Policy
Contemporary Endodontics Limited — www.contemporaryendo.com
What is this Privacy Policy for?
This privacy policy applies to the website www.contemporaryendo.com, operated by Contemporary Endodontics Limited, and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website, and its owners. It also details the way this website processes, stores, and protects user data and information.
Data Controller
Contemporary Endodontics Limited is the data controller responsible for your personal data. For the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are registered with the Information Commissioner’s Office (ICO).
If you have any questions about this policy or how we handle your personal data, please contact us at:
Email: support@contemporaryendo.com
Company: Contemporary Endodontics Limited, Company Number 9730108
Legal Basis for Processing Personal Data
We collect and process your personal data on the following legal bases under UK GDPR:
Contract performance: to provide you with access to the online CPD platform, issue certificates, and manage your membership
Legitimate interests: to improve our services, analyse usage of the platform, and communicate relevant course updates
Consent: where you have explicitly agreed to receive marketing communications or newsletters
Legal obligation: where we are required to retain records for regulatory or tax compliance purposes
Personal Data We Collect
As an online CPD platform for dental professionals, we collect the following categories of personal data:
Account and registration data:
Full name, email address, and GDC registration number (where applicable)
Professional role and place of work (if provided)
Username and encrypted password
Learning and CPD data:
Course enrolment and completion records
Video watch time and progress data
Assessment responses and scores
CPD certificate issuance records, including date, course title, and hours awarded
Payment data:
Billing name, address, and payment confirmation (we do not store full card details; payments are processed by a PCI-DSS compliant third-party payment provider)
Communication data:
Emails or messages sent to us via support@contemporaryendo.com
Feedback and survey responses
Technical data:
IP address, browser type, device type, and usage data collected via cookies and analytics tools (see Cookies section below)
The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy, including the UK GDPR and the Data Protection Act 2018.
Use of Cookies
This website uses cookies to better the users’ experience while visiting the website.
Cookies are small files saved to the user’s computer’s hard drive that track, save, and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide users with a tailored experience.
Users are advised that if they wish to deny the use and saving of cookies from this website, they should take the necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors. Users can also manage their cookie preferences via the cookie consent banner displayed when first visiting the website. Non-essential cookies will not be activated without your consent.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics, which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save, or collect personal information. You can read Google’s privacy policy at: http://www.google.com/privacy.
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links, or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved, or collected.
How Long We Keep Your Data
We retain personal data only for as long as is necessary for the purposes for which it was collected, in accordance with UK GDPR. Our standard retention periods are as follows:
Account data: retained for the duration of your active membership and for up to 3 years following account closure, to allow for reactivation and to comply with any outstanding queries
CPD records and certificates: retained for a minimum of 7 years to support your GDC compliance obligations and to respond to any audit or verification requests
Payment records: retained for 7 years in accordance with HMRC financial record-keeping requirements
Assessment and learning data: retained for the duration of your membership and for 7 years following account closure
Marketing and newsletter data: retained until you unsubscribe or withdraw consent, after which it is deleted within 30 days
Technical/analytics data: anonymised and retained for up to 14 months
Upon expiry of the relevant retention period, personal data is securely deleted or anonymised.
Contact and Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, in accordance with UK GDPR and the Data Protection Act 2018. Every effort has been made to ensure a safe and secure form to email submission process, but users are advised that they use such processes at their own risk.
This website and its owners use any information submitted to provide you with further information about the products and services they offer, or to assist in answering any questions or queries you have submitted. This includes using your details to subscribe you to any email newsletter program the website operates, but only if this was made clear to you and your express permission was granted when submitting any form. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Email Newsletter
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the UK GDPR and the Data Protection Act 2018. No personal details are passed on to third parties nor shared with companies or people outside of the company that operates this website.
Under UK GDPR, you have the right to request access to, correction of, or erasure of any personal information held about you by this website’s email newsletter program. To exercise these rights, please contact us at support@contemporaryendo.com.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates, and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based on their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated unsubscription system is unavailable, clear instructions on how to unsubscribe will be detailed instead.
Your Rights Under UK GDPR
As a data subject under UK GDPR, you have the following rights in relation to your personal data:
Right of access: you may request a copy of the personal data we hold about you
Right to rectification: you may request correction of any inaccurate or incomplete data
Right to erasure (‘right to be forgotten’): you may request deletion of your personal data, subject to any legal obligations we have to retain it
Right to restrict processing: you may ask us to limit how we use your data in certain circumstances
Right to data portability: you may request that we provide your data in a structured, commonly used, and machine-readable format
Right to object: you may object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at support@contemporaryendo.com. We will respond to all requests within one calendar month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Data Security
Contemporary Endodontics Limited takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Encrypted data transmission via HTTPS across the platform
Secure, access-controlled storage for all personal and CPD data
Regular review of our information security practices
Restricted internal access to personal data on a need-to-know basis
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours of becoming aware of the breach, and will inform affected individuals without undue delay where required.
Third-Party Data Processors
We may share your personal data with trusted third-party service providers who assist us in operating the platform. These providers act as data processors on our behalf and are contractually required to process your data only in accordance with our instructions and to maintain appropriate security measures. Current categories of third-party processors include:
Payment processing providers (for subscription and course purchases)
Email marketing and communication platforms
Website analytics providers (e.g. Google Analytics)
Platform hosting and cloud infrastructure providers
We do not sell your personal data to any third party. Where third-party processors are based outside of the UK, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements for international data transfers.
External Links
Although this website only looks to include quality, safe, and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the adverts they serve.
Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement, and actions taken through external social media platforms that this website and its owners participate on are subject to the terms and conditions and privacy policies held by each social media platform respectively.
Users are advised to use social media platforms wisely and communicate and engage upon them with due care and caution in regard to their own privacy and personal details. This website and its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised that before using such social sharing buttons they do so at their own discretion and note that the social media platform may track and save their request to share a web page respectively through their social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs (for example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Changes to This Privacy Policy
Contemporary Endodontics Limited reserves the right to update this Privacy Policy from time to time to reflect changes in law, best practice, or the services we provide. When we make material changes, we will notify users via email or through a prominent notice on the website prior to the changes taking effect.
We encourage you to review this policy periodically. The date of the most recent revision will be noted at the bottom of this page.
Contemporary Endodontics trading as Contemporary Endodontics Ltd, Company Number 9730108
Last reviewed: March 2026